Frame.io Enterprise Alternative With a Custom Share Domain
What a 150-person video team really needs from Frame.io Enterprise, how custom share domains and white-label links work in PlayPause, when SSO arrives, and the flat versus per-seat math worked through.
A Frame.io Enterprise customer, a head of video at a company of about 120 people, messages me while I have Brand_Film_Master_MV3.mov paused at 00:02:47 in my agency's PlayPause workspace with eleven frame comments still open, right. They're a few weeks out from a renewal and want to know whether their editors can log in through the company identity provider, whether review links can go out on their own domain, and, almost as an afterthought, what that costs for the whole department. Basically they're shopping for a Frame.io Enterprise alternative that doesn't come with another per-seat quote for every person who might touch a cut.
I reply in about four minutes, because the domain and the price live on our Enterprise plan, and the honest answer on SSO is that it's coming in February 2027 and isn't available yet, and then I sit there with the cut still paused, thinking about how often this exact conversation comes up with teams of 50 to 150 people. The player is very very rarely the problem, and the real friction sits around sign in, branding, link lifetimes and a bill that finance can read without calling a meeting.
So I'll go through what those teams ask for, how each piece works on PlayPause Enterprise at $27 a month and where SSO honestly stands, the flat versus per-user math for a real department, and the security questions I'd put to any vendor, us included.
What teams usually want from Frame.io Enterprise
When someone at a bigger organization tells me they're on Frame.io Enterprise, I ask what pushed them to that tier, right, and the answer is almost always about IT and brand, because basically every serious review tool handles frame-accurate comments and version stacks well by now. What they want wrapped around the player is company sign in, links on their own domain, a client view without a vendor's logo on it, and links that don't die halfway through a campaign.
The catch here is that on Frame.io the custom share domain is Enterprise only, and the whole thing is billed per seat, so the bigger your team gets, the more every one of those features costs you per head. I've laid out the wider side by side in our PlayPause vs Frame.io comparison, and if you're earlier in the search, the roundup of video review software for enterprise is a better first read than this post.
There's one more thing bigger teams only notice once it bites them, which is outside vendors, right, like the post house doing the grade or the freelancer cutting regional versions. On Frame.io a guest can't upload without an account, whereas on the PlayPause Agency and Enterprise plans a guest can upload a new version straight into the stack and we collect their name and email. So you know exactly who dropped MV4 into the project without handing out a login.
To be very honest, I'd also rather you know how the editor side works before you plan a migration. Editors cutting in Premiere get a Premiere Pro panel where comments show up inside Premiere and clicking one jumps the playhead. With DaVinci Resolve, Final Cut Pro or After Effects, you export, upload, review and then work through the notes in your editor, which I walk through in the DaVinci Resolve guide.
Company sign in for every member, branded links on your own domain, a white label client view and links that stay alive for the whole program.
Single sign on with SSO and SAML, coming in February 2027
Sign in is usually the first thing IT raises, and for good reason, right, because with 150 people in a workspace, the person who leaves on Friday should lose access on Friday. Single sign-on lets your team log in with the same company identity they use for email, and the SAML standard is the plumbing most identity providers use to pass that login across to a review tool.
I'll be straight with you here, right, SSO and SAML aren't available on PlayPause yet, they're coming in February 2027, so if you're shopping for video review software with SSO because IT needs it on day one, that's a real gap to weigh before you switch. What you do get today is four roles inside the workspace, Owner, Admin, Manager and Editor, which matters far more at 150 people than at 10, because for instance you don't want a freelancer who joined last week holding the same permissions as your head of post.
The way I think about it, SSO will be the front door for your own members once it lands in February 2027, and clients come in a different way on purpose. A reviewer opens one link in a browser and leaves frame comments without an account or an install, through a link you can password protect and revoke instantly on any plan. Does that make sense, right, because at the end of the day both doors will be yours to open and close.
Branded review links on your own custom domain
This one surprised me most when I started talking to bigger in-house teams, right, because I assumed branded links were a vanity thing, and they're really really not. A review link from a domain nobody has seen gets treated as suspicious by cautious people and strict mail filters alike, and in my agency I've seen a finished cut sit unopened for a day simply because the link didn't look like it came from anyone the client knew.
On Enterprise you can set a custom share domain, something like review.yourbrand.com, so your custom domain video review links carry your own name and feel like part of your company's tooling. To be fair to Frame.io, they offer a custom domain too, but only on Enterprise and on per-seat billing, which is exactly where the quote starts to hurt. My one practical tip is to agree the subdomain with IT early, because whoever owns your DNS has to be in the loop, and that's usually the slowest calendar in the building.
The long version of how I set this up is in my branded client review portal guide, and the link, password and revoke settings are covered on our sharing and security page.
A review link from a domain nobody recognizes is a link nobody opens on the first day.
A white label client experience
White label is the sibling of the custom domain, and the idea is an old one, right, since a classic white-label product is made by one company and sold under another's name. For white label video review, that means removing PlayPause branding from what your reviewers see, so the page feels like your own review room.
In my own agency this matters for a boring commercial reason, which is that clients pay us for the work, and I'd rather their marketing head thinks about the cut than our tools. For in-house teams the video team is basically an internal agency, and a branded review page helps a lot when you're asking forty stakeholders to leave notes on the frame instead of in a reply-all thread.
I went deeper on the dozens-of-reviewers problem in the corporate video teams guide. On the agency side, a Trustpilot review from Aditya Kumar puts it in his own words, "Must have tool for professionals in 2026. Reviews, feedback and file sharing super streamlined for our clients at my agency."
Frame-accurate note, everyone sees the exact same thing.
Share links that never expire for long running programs
Link expiry sounds like a tiny setting until you run a program that lasts a year, right, like a quarterly town hall series, a launch with a dozen cutdowns, a training library legal wants to point back to, and so on. On PlayPause, Creator links last 30 days and the files expire, Agency links last 90 days, and Enterprise share links never expire, so the link you sent the regional heads in January still opens the approved cut in November.
Creative work with a long tail needs the same thing, for instance an animation team circulating an early animatic that has to stay reachable until final delivery, which I covered in the animation studios guide.
The catch here is that a link that never expires is only safe if you can kill it on demand, and you can, because instant revoking and password protection are on every plan. Add who-watched analytics, which shows who opened the link, when and from which city, and a post supervisor can see whether the regional heads watched the final cut without chasing anyone.
Cost of 150 members on flat versus per user pricing
Now for the part the budget owner actually reads, right. Frame.io is billed per seat, starting from $15 per user per month, and when people search for Frame.io enterprise pricing they're really asking what the tier with the custom domain will cost them. I don't have a published Enterprise figure and I won't invent one, so here's the floor instead. Even at the entry $15 rate, 150 people works out to $2,250 a month, or $27,000 a year, before you've reached that tier.
PlayPause Enterprise is $27 a month for the whole workspace, or $299 a year if you pay annually, which saves about 8%. That covers 150 members, 1 TB of storage, unlimited projects and unlimited upload size, and it's billed per workspace rather than per member, so going from 90 people to 150 doesn't move the bill at all.
$2,250 a month, before the tier with a custom domain
$27 a month flat for 150 members and 1 TB, SSO / SAML (coming Feb 2027)
A worked example for a 140 person department
Let me run it for the head of video from the opening, a department of about 140 people where maybe 60 edit, produce or run projects and the other 80 are marketing leads, regional heads, legal and execs who only watch and comment. At the $15 floor, per-seat billing lands between $900 a month if only the 60 get logins and $2,100 a month if all 140 do, so the bill ends up hanging on an argument about who deserves a login.
On PlayPause I'd make the 60 working people members, with one Owner, a couple of Admins from IT and the video team, producers as Managers and everyone cutting as Editors. The 80 reviewers just get links, because they can comment on the exact frame without an account. That leaves 90 member slots free for growth, and the bill stays at $27 a month either way.
I'm pretty sure the hidden cost of per-seat billing is bigger than the invoice, because it trains people to share logins and forward files over email, and every shortcut leaks feedback into inboxes nobody can search. If you don't need a custom domain yet, the Agency plan at $19 a month for 50 members and 250 GB is where I'd start, and you can move up the day IT asks for links on your own domain.
Security questions to ask any Frame.io enterprise alternative
I'm careful here, right, because this is where vendor blogs start stacking certification badges, and I won't make certification or compliance claims in a blog post. Instead, here are the questions I'd put to any vendor, PlayPause included. For whatever documents your security team needs, ask the vendor directly and get the answer in writing, because trust me on any level, a line on a marketing page won't survive a procurement review.
I'd start with what happens to access when someone leaves, and whether disabling them in your identity provider is enough on its own. Then ask how links are controlled, and on PlayPause every link can be password protected and revoked instantly. Ask whether playback ever touches the master, and here browser playback runs from a streaming copy, so your original file stays untouched. Finally ask what a downgrade does to your content, because on our side downgrading never deletes anything.
My longer list lives in the enterprise video security checklist, and you see what I mean here, you want IT asking every shortlisted tool the same questions in the same order, so the answers actually line up side by side.
- Whether SSO ends access the day someone leaves
- Password protection and instant link revoking
- Whether playback ever touches the original file
- Who watched each link, when and from where
- What happens to content after a downgrade
- Which security documents the vendor provides in writing
Frequently asked questions
Is PlayPause a realistic Frame.io enterprise alternative for 150 people?
For most in-house video teams in that range, right, I think it is. The Enterprise plan gives you 150 members, 1 TB of storage, white-label, a custom share domain and links that never expire, all for $27 a month flat, and SSO and SAML are coming in February 2027 but aren't available yet. The honest test is to run one real program through it for a week with your real reviewers, and see whether notes come back cleaner than today.
Will our clients need to sign in through SSO to leave comments?
Clients will never need it, and that's on purpose, because SSO, which is coming in February 2027 and isn't available yet, is meant only for your own members. Clients and outside reviewers open one link in a browser and comment on the exact frame without an account or an install, so nobody on their side has to wait for IT. You keep control the whole time, because every share link can be password protected and revoked instantly, on every plan.
Do people who only review need to be members?
They don't, and for bigger teams this is where most of the savings come from. Members are the people working inside the workspace, like editors, producers and admins, while anyone who only watches and leaves notes can open a share link and comment on the exact frame without an account. So the 150 member limit goes much further than it sounds.
What happens if we move down from Enterprise later?
Downgrading never deletes your content, so if a program winds down and you move to Agency, your projects and files stay where they are. You'd give up the Enterprise pieces, white-label and the custom share domain, and your limits follow the new plan, so check member and storage numbers against your team before you switch.
If you're pricing a Frame.io Enterprise alternative right now, the easiest move is to put your real reviewer list into a workspace and live with it for a week. Take a look at the Enterprise plan next to the others on our PlayPause pricing page, and every plan starts with a 7-day free trial, which is plenty of time to test the custom domain on a live project.
So yeah. That's my way of saying it.
Saumyajit co-founded PlayPause after years watching review and approval quietly eat creative teams' deadlines. He writes about the workflow side of video, feedback, versioning, and getting to a clean sign-off.
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